Welcome to HomeStyle Perch (www.homestyleperch.com). We value your privacy and are committed to protecting the personal information you provide when using our website, browsing our products, and purchasing our dining chairs.
This Privacy Policy explains how we collect, use, store, and protect your personal information, and your rights related to that information.
- Information We Collect
When you visit the HomeStyle Perch website, create an order, contact us, or use our services, we may collect the following information:
Personal Information
Including but not limited to:
Name;
Email address;
Phone number;
Billing and shipping address;
Order information;
Information provided when communicating with customer service.
Automatically Collected Information
When you visit our website, we may automatically collect certain device and browsing information, such as:
IP address;
Browser type;
Pages visited;
Visit time;
Website usage records.
This information is used to improve the website experience, optimize services, and maintain the website’s normal operation.
- How We Use Your Information
The information HomeStyle Perch collects may be used for the following purposes:
Processing and fulfilling your orders;
Providing product delivery services;
Sending order confirmations and logistics update notifications;
Responding to customer inquiries and after-sales requests;
Improving website functionality and the shopping experience;
Preventing unauthorized transactions or unusual activity;
Complying with applicable laws and regulations.
We will not sell, rent, or provide your personal information to any third party without authorization.
- Payment Information Protection
HomeStyle Perch uses third-party payment services to process transactions.
When you make a purchase, your payment information may be processed by a secure payment processing service. We do not store your complete bank card number or payment account password.
Payment service providers process payment-related information in accordance with their own privacy policies and security standards.
- Cookie Technology
To improve the website experience, we may use cookies or similar technologies.
Cookies help us:
Remember your shopping preferences;
Analyze website visits;
Improve website functionality;
Provide a more user-friendly browsing experience.
You can manage or disable cookies through your browser settings, but disabling cookies may affect some website functions.
- Information Sharing
In providing services, we may share necessary information with the following types of service providers:
Logistics and delivery service providers, to complete order delivery;
Payment processing service providers, to complete payments;
Website technology service providers, to maintain website operation;
Relevant agencies as required by law.
We only share information necessary to complete the service and require relevant service providers to reasonably protect your information.
- Data Retention Period
We will retain your personal information according to business needs, legal requirements, and order management needs.
Generally:
Order-related information will be retained for a reasonable period after the transaction is completed;
Customer service records will be retained for a certain period after the problem is resolved;
Information required to be retained by laws and regulations will be handled in accordance with relevant regulations.
When information is no longer needed, we will take reasonable measures to delete or anonymize it.
- US Consumer Privacy Rights (CCPA)
If you are a resident of California, you may have the following rights under the California Consumer Privacy Act (CCPA):
To request information about the types of personal information we collect;
To request the deletion of your personal information;
To request instructions regarding your personal information;
To choose not to sell your personal information.
To exercise these rights, please contact us at:
Email: dining@homestyleperch.com
We will process your request within the legally permissible timeframe.
- Information Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.
While we strive to protect your information security, no internet transmission method can guarantee absolute security, therefore we cannot promise absolute security during information transmission.
- Children’s Privacy
HomeStyle Perch’s website services are intended for general consumers.
We do not knowingly collect personal information from children under the age of 13. If we discover that a child has provided personal information without authorization, we will take reasonable steps to delete the relevant information.
- Privacy Policy Updates
We may update this Privacy Policy based on business changes, legal requirements, or service changes.
The updated policy will be posted on this page, showing the new effective date.
We recommend that you check this page regularly for the latest privacy information.
- Contact Us
If you have any questions about this Privacy Policy, how personal information is handled, or data protection, please contact us:
Email: dining@homestyleperch.com
Thank you for trusting HomeStyle Perch. We will continue to strive to protect your privacy and provide you with a better shopping experience.